Initial training was online self learning, and the material was confusing at times but management was forgiving and made sure we had the confidence to learn and move forward. The management is extremely hard working and willing to help every employee out every time, and come over to coach us when we are challenged/need retraining. I love helping clients (yes, even some of the challenging ones), I adore my coworkers and it's nice to work with people who care about what they do and respect one another. This was the job that helped me pivot out of restaurants and into the world of office admin. We used to laugh when a new message came through from him, it was full of grammatical errors, slang and the tone was always rude. get real people! The DM was from a far eastern province and the English used and language spoken was improper. Funny thing was, a copy went to his boss and the staff never received an apology so that meant that she agreed with this. I actually kept an email that was circulated by him and it was threatening and in very poor taste. Even though the clients were indeed students. The DM for the area I worked actually threatened to have employees arrested because they were giving out the student discount too often. New staff looking for assistance because they aren't well trained and the senior staff fed up with doing the training for no extra money. I' ve seen both endas of the spectrum on that one. Most senior staff have no use for the newbies and even though new employees are guaranteed that the senior staff are the to help out, nobody is watching and it rarely happens. This gives both the client who is paying TOP dollar for the service and the poor schmuck employee a bad experience right off the get go. Training is minimal once you are at the office which yes, you gahve your course but to have clients thrown at you tout suite is not good business practice. Anyone can be taught to input data but to truly understand what it means is something else. Note: The list below is interactive and the view may be changed by clicking on the title categories.The wages are low and you take some staff have rather extensive backgrounds and deserve more. CMS postponed the July 2018 release due to updates to its methodology. The star ratings were last updated in December 2017. We appreciate that CMS continues to seek comment on changes, but would have preferred the agency had waited to release these ratings until a more reliable methodology is in place," AHA Executive Vice President Tom Nickels said. That is why the AHA asked CMS to postpone its publication until concerns about the methodology could be remedied. "Today's update has not addressed the major concerns about the methodology and usefulness of the star ratings. The American Hospital Association said the star ratings have been flawed from the beginning. For instance, smaller hospitals would be compared to other smaller hospitals instead of all hospitals.ĬMS is accepting comments on the proposed changes through March 29. CMS said it would make more direct hospital comparisons in "like-to-like" comparisons, placing providers with similar characteristics into peer groups. Star ratings make a competitive impact and drive systemic improvements as consumers use the Hospital Compare site to choose a provider.ĬMS released the list on February 28, and also proposed future changes to the star ratings methodology. These hospitals are not listed in the alphabetical list below. No overall star rating was available for an estimated 1,060 hospitals. The number of hospitals receiving five stars, 293, about equaled the number given one star, 282, while the majority of hospitals fell in the two- to-four star categories: 799 hospitals received two stars 1,263 received three stars and 1,087 got four stars. The Centers for Medicare and Medicaid Services recently released the star ratings for 4,784 hospitals.
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